Path of Letters support channel
You can send technical issues and feedback to labirixgames@gmail.com.
Include the following in your email
- Game name: Path of Letters
- Device brand and model
- Android or iOS version
- Game version number
- A step-by-step description of the issue
- A screenshot or short screen recording, if available
Common situations
The game does not open or closes unexpectedly
Restart the device, confirm that enough storage space is available and use the latest version of the game.
There is no sound
Check the in-game audio settings, the device media volume and silent mode.
An advertisement is not available
Check the internet connection. Depending on ad availability, network conditions and region, an advertisement may not always be served.
I want my data deleted
Use the Path of Letters data deletion page.
Response time
Requests are reviewed as soon as reasonably possible. Response times may vary depending on workload and the need for technical investigation.